Technical Support


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If you were unable to find assistance in our Support & Download area, try our Processor Support Forum. An online community where AMD customers and enthusiasts from around the world can gather and share their knowledge and experiences with AMD processors.

You can obtain further information by phone or email, at AMD's Technical Service Center. By following some simple guidelines we should be able to provide you with a solution to your problem promptly.

Before you contact us
For faster service and to ensure that we use your time wisely, please make sure that you have the following information available when you call:

PC Processors:

Type of processor (Ordering Part Number) E.g. "AMD Athlon XP 3200+" or "AXDA3200DKV4E"
Brand, model and revision of the motherboard including BIOS revision
Brand and model of the heat sink
Brand and model of the power supply
Operating System
Detailed description of the problem

All other AMD products:

Ordering Part Number of the device (OPN)
Detailed description of the problem

Contacting Us: Via Online | Via Phone | Via Email

Via Online
USA & Canada Ask AMD Technical Support	For Europe, Middle East, and Africa

Via Telephone
USA and Canada PC PROCESSORS & EMBEDDED PRODUCTS ONLY Monday - Thursday: 8 a.m. - 5 p.m. PST Friday: 8 a.m. - 3 p.m. PST Tel: (408) 749-3060	USA and Canada FLASH MEMORY ONLY Monday - Thursday: 8 a.m. - 5 p.m. PST Friday: 8 a.m. - 3 p.m. PST Tel: (408) 749-5703 or (800) 222-9323

Chile Tel: 123-00-209-110	Argentina Tel: 0800-333-0219	Mexico Tel: 01-800-123-4709

Europe EMBEDDED PRODUCTS ONLY Monday - Friday: 9:30 - 16:00 GMT Tel: +44 (0)1276 803128	For Europe, Middle East, and Africa

Via E-Mail
Latin America amdxsbrpo@vsr.com.br	Asia Pacific asia.support@amd.com

USA and Canada EMBEDDED PRODUCTS ONLY NO DESKTOP/WORKSTATION, SERVER AND MOBILE PROCESSOR SUPPORT. Please use online service above. IMPORTANT NOTE: Your email must contain the string, "AMD-NA", in the Subject line to bypass our spam filters applications.support@amd.com	Europe EMBEDDED PRODUCTS ONLY NO DESKTOP/WORKSTATION, SERVER AND MOBILE PROCESSOR SUPPORT. Please use online service above. IMPORTANT NOTE: Your email must contain the string, "AMD-EU", in the Subject line to bypass our spam filters applications.support@amd.com

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