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Mapping IT
		Mapping IT: Seven Initiatives for Success

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Using a logical, step-by-step approach,
Fred Mapp, former AMD CIO, has transformed IT at AMD.

Improve customer satisfaction: Step 7
Using a logical, step-by-step approach, former AMD Chief Information Officer Fred Mapp has transformed IT at AMD. In this final installment of "Mapping IT: Seven Initiatives for Success" he concludes with an exploration of the ultimate goal: customer satisfaction.

Read the installment here.

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