Using a logical, step-by-step approach, Fred Mapp, former AMD CIO, has transformed IT at AMD.
Improve customer satisfaction: Step 7
Using a logical, step-by-step approach, former AMD Chief Information Officer Fred
Mapp has transformed IT at AMD. In this final installment of "Mapping IT:
Seven Initiatives for Success" he concludes with an exploration of the ultimate
goal: customer satisfaction. Read
the installment here. |